Shipping policy
Shipping Policy
Blake Fell Apparel
Thank you for shopping with Blake Fell Apparel, an independent clothing brand based in the Lake District, UK.
Many of our products are made to order and dispatched directly from trusted production partners, while others are held in limited stock and ready to ship.
Processing Times
Many made-to-order products are printed and prepared within 2 to 5 working days.
Items held in stock are usually dispatched sooner.
Once your order has been dispatched, you will receive a confirmation email with tracking information where available.
Processing may occasionally take longer during busy periods or public holidays.
UK Shipping
FREE standard UK delivery on every order, with no minimum spend.
Standard UK delivery typically takes 2 to 4 working days after dispatch.
Orders are delivered using Royal Mail or other trusted delivery partners.
Please allow additional time for made-to-order products to be prepared before dispatch. Delivery times are estimates rather than guaranteed arrival dates.
International Shipping
Available delivery destinations depend on the products in your basket and are confirmed at checkout.
International shipping charges are displayed at checkout before payment.
International delivery typically takes 5 to 15 working days after dispatch, depending on the destination and delivery service.
Customs clearance may occasionally cause delays.
International customers may need to pay customs duties, import taxes or local handling charges. Charges not collected at checkout are the customer's responsibility.
Tracking and Multiple Parcels
Where tracking is available, you will receive tracking information when your order is dispatched.
Because we work with different production partners, orders containing multiple items may arrive in separate parcels.
Delivery Issues
If your order has not arrived within the expected timeframe, please contact us at hello@blakefellapparel.com.
We will investigate the issue with our delivery partners and help resolve it.
If a parcel is returned because an incorrect or incomplete delivery address was supplied, additional postage may be required to resend it.
Your statutory consumer rights remain unaffected.
Contact Us
If you have any questions about delivery, shipping charges or an existing order, please contact us.
Blake Fell Apparel
Email: hello@blakefellapparel.com
Website: www.blakefellapparel.com